Production time may vary, as most of them are made to order (meaning production begins only once a ring or pendant is purchased).

Typically, it takes between 5 and 20 business days from the time of order.

Delays may occur due to the manual crafting process, especially for rings with stones

1. Avoid Impact and Pressure: These pieces are delicate, so avoid dropping or applying pressure to prevent cracks or breakage.

2. Clean Gently: Use a soft cloth or a brush to gently clean your piece. Avoid abrasive materials that could scratch or damage the surface.

3. Keep Dry: Avoid contact with moisture or water, as theese materials can be affected by prolonged exposure. Keep these pieces away from humid environments.

4. Store Safely: When not in use, store your items in a safe, dry place, away from direct sunlight, heat sources, and sharp objects.

5. Handle with Care: Treat each piece with care to preserve its details. Avoid rough handling or excessive force when wearing or displaying.

6. Resin Care: Resin pieces can be sensitive to extreme temperatures, so avoid exposing them to direct heat or cold for extended periods.

Crafting and Shipping

Each Objetual piece is meticulously crafted to order, reflecting the unique artistry and attention to detail that define our process. This dedication requires a carefully managed timeframe; please allow 5 to 20 business days for production on made-to-order pieces before shipping.

I ship internationally using secure, insured methods to ensure your piece arrives safely. Once dispatched, you’ll receive tracking information to monitor your delivery.

Returns Policy

We accept returns of unused, undamaged pieces within 14 days of receipt. Return shipping costs are the responsibility of the buyer, and refunds are processed after the item passes quality review. Please note that custom or personalized orders are non-refundable due to their bespoke nature.

If you have any questions about our policies or your order, please feel free to reach out.